Shipping Policy
Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
Free Shipping Over $99
Free shipping is available when the order total is over $99. Free shipping will be automatically applied at the checkout.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping option | Estimated delivery time | Price |
| Standard Shipping | Same state: 2-4 business days Interstate: 3-6 business days |
Calculated at Checkout |
| Free Shipping Over $99 | Same state: 2-4 business days Interstate: 3-6 business days |
Free |
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@drsquish.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
It is your obligation to enter the correct delivery address details at the time of ordering. We are unable to deliver to P.O. Boxes.
Refunds, returns, and exchanges
We accept returns up to X days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. Please read our Refund Policy page for more details.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@drsquish.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at info@drsquish.com.